Purchasing the 3 Lessons of Chord Composition is a separate purchase from the subscription or membership at TopMusicPro. If you received login details to the membership after purchasing the Chord Composition lessons, it means that you need to acce...

In this video, Tim guides you through what to expect and shows the ins and outs of navigating the TopMusicPro member site.   Things discussed: Dashboard Menu Academy TopMusicSheets TopMusicGames Discounts Forums Piece by Piece Search

You can easily reset your password by clicking "Forgot Password" at the bottom of the TopMusicPro Login Page .  Then we'll send you an email about resetting your account password. If you don't see an email from us, please check your email's spam ...

Changing the email address in your TopMusicPro account

Add and view pages and resources you want to quickly access later.

In this video, you'll learn how to navigate and use the Repertoire Detective.  

Log into your TopMusicPro membership by visiting this site: https://members.topmusic.co Type in your email or username and the password you nominated when you signed up. Then answer the simple math problem to confirm you are not a robot and click...

The best way to get involved in the community is to say hi when you first arrive. Just like you would say hi at an event, we'd love for you to say hi and tell us a little about yourself when you join up. That way, we can meet you and learn a littl...

In this video, we show you how to do the following on the members site: An overview of the forums page How to post a new topic in the forums How to add images, files, change text formatting, add emojis in your post or reply How to tag someone in y...

You can read all the discussions on our Community page and even view certain topics within the Community by clicking on the forum topics. But if you'd like to follow a specific set of forums and/or discussions, follow these steps: Select a forum o...

Need some help making progress in your teaching and studio? Feel overwhelmed with all the information out there? Not sure where to start? The TopMusicPro Growth Journal is all about YOU! This is your place in the Community to set goals, create new...

CANCELLATIONS You may cancel your subscription at any time through your Account Settings section on the members site. Once you cancel your account, you will still have access until your current subscription period expires. Example: If you signed u...

Steps on how to cancel your subscription

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How to restart or reinstate your inactive or cancelled subscription

Refunds are only considered under certain circumstances: If you're still within the 30-day money back guarantee period On a case-by-case basis due to lengthy sickness, incapacitation, etc. Other than under our 30-day money-back guarantee policy,...

If your account subscription section says you purchased a product that has lifetime access, this is referring to the PianoFlix course you purchased prior to November 2016. Prior to this date, we reached out to all PianoFlix customers to let them k...

If you've been notified that your credit card is soon to expire or just found out that it's already expired, it's a good idea to update your card details on file to continue smooth access to your membership. Here’s how you do it: Click your profil...

Unfortunately, it's not feasible to pause a subscription, but you have the flexibility to cancel and resubscribe whenever you like. Please be aware that canceling will result in the loss of any associated discounts on your account.

Sorry to hear you're having this issue. It's most likely due to a glitch with Stripe or PayPal or a credit card error. Try confirming your payment information Please login to the members site at: members.topmusic.co/login Navigate to your Accoun...

Don't worry - these things happen all the time! If you pay by credit card, to update or change your billing credit card, follow these instructions . When you confirm your new card details, you'll be billed immediately and your membership will aut...

Yes and you can actually change your membership yourself! Follow the same steps outlined on this page and choose the monthly or annual membership plan you would like to switch to. Still having problems? Click the pink chat button in the bottom r...

Yes! We'd love for you to upgrade to an annual membership! In fact, if you choose to do this, we'll even give you a special discounted price! The first thing to do is contact us by clicking on the pink circle on the lower right corner of this scr...

If your payment is declined a number of times in a row, Paypal will eventually stop trying and mark your subscription as cancelled. You'll be able to check that when you login to Paypal. To find your subscriptions in Paypal: Log in to your PayPal ...

All our courses are found inside the Academy. Just click Academy at the top of the members site. You can then use the Filter Resources section on the right side to view just the courses. Once you are a member, you do not need to pay for individual...

Once you are a member, you do not need to pay for individual courses, but you do need to tell our system that you want to enrol in a course so it will track your progress and show up on your dashboard. Getting started To enrol in a course, click o...

Looking for webinars inside TopMusicPro

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How to Use the TopMusicPro App explained in 3 minutes!

Use your normal member login details that you use to login to the main website. If you have trouble, test your login on the main website first. If it's OK there, it should work on the mobile app. If you're still having trouble, please email us su...

Yes! Navigate to the More menu in the bottom right of the app screen. Then scroll down to Member Support FAQ to enter our help centre. If you're inside the Academy, you can also send us a message using the pink chat button that will appear in the ...

Groups are collections of members that gather together to chat about topics of particular interest, or due to their geographic location. You can browse all the groups and join any that interest you. From there, you'll be able to interact in a grou...

Yes, but not on the app. To start a group, you'll need to follow this link on the main website and click "create group:": https://members.topmusic.co/community-forum/groups/ When your group is created, it will then show up in the app and you can ...

Yes. Look for the magnifying glass icon in the top right. It currently doesn't search discussions - only courses, lessons, topics and groups.

Please email us at support@topmusic.co for bugs and feature requests - we'd love to hear your feedback. :)

You may download the app from the following links below: Apple: https://apps.apple.com/au/app/topmusicpro/id1434578706 Android: https://play.google.com/store/apps/details?id=com.timtopham.innercircle&hl=en In this video, Tim shares some quick ti...

The PianoFlix training is no longer available as a stand-alone course and was incorporated into Top Music Pro members' area in November 2016. As a previous subscriber to our resources, we'd love to offer you a discount to access TopMusicPro. You'l...

Learn more about groups and how to join them:

This video shows you how you can create groups in Top Music Pro.