Frequently Asked Questions
How long will my access last?
You have 1 year to access your course. During this time you may login, download and stream your videos as much as you want. After one year, you'll need to renew your course purchase. Instructions will be provided at that time.
Can I access the course on mobile?
Yes, all courses are fully mobile responsive.
Is there an app to use?
No, not for 1-off courses. The member app is only available for full Top Music Pro members.
Are there tests/quizzes?
This depends on the course. If quizzes and testing is provided, these need to be passed satisfactorily in order to receive your certificate.
Do I get a certificate if I complete the course?
Yes, this will be provided at the end of the course as long as you've completed all modules.
What do I get access to when I buy a course?
You get full access to everything we've created for that course, including all videos and handouts. Each course generally has videos to watch for each module, handouts and lesson plans (if applicable) to print and follow along, plus links to any e...
Can I ask questions and get help?
When you purchase 1-off course access (versus a Top Music Pro Membership), the amount of support we can give you is limited. If you've got questions about billing or access or you have problems streaming or downloading your course, we'll be only t...
Can I download the videos?
No, however you can download any of the course PDFs and resources.