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TopMusicPro Member Support
TopMusicPro Member Support
Answering your membership and subscription questions.
56 articles in this collection
Written by
Tim Topham
and
Jill Muniz
I just purchased the 3 lessons of chord composition. Am I automatically signed up for a subscription with that?
Written by
Jill Muniz
Updated over a week ago
How do I look for webinars?
Looking for webinars at Top Music Pro
Written by
Jill Muniz
Updated over a week ago
Where can I find Creativity Kickstarter downloads?
creativity kickstarter download
Written by
Jill Muniz
Updated over a week ago
Getting Started
I'm totally lost! Where do I start?
Written by
Jill Muniz
Updated over a week ago
How do I log in?
Written by
Jill Muniz
Updated over a week ago
How do I update my profile information and profile photo
Steps on how to update my profile photo, name, username, email, address, etc.
Written by
Jill Muniz
Updated over a week ago
Do you have tutorial videos showing me how to do things in the membership? I'm a newbie to all this tech!
Written by
Jill Muniz
Updated over a week ago
How do I change my email address?
Written by
Jill Muniz
Updated over a week ago
I forgot my password! How do I get a new one?
Written by
Jill Muniz
Updated over a week ago
Using & Customising the New Dashboard Print
Written by
Jill Muniz
Updated over a week ago
Navigating and Using the Repertoire Detective Print
Written by
Jill Muniz
Updated over a week ago
How do I add and view my bookmarks or favorites?
Steps on how to add and view a bookmark or favorite a resource on your list.
Written by
Jill Muniz
Updated over a week ago
What are Advantage Rewards and Points? Print
Written by
Jill Muniz
Updated over a week ago
What is the New Member Checklist and how do I use it? Print
Written by
Jill Muniz
Updated over a week ago
Badges and Forum Status
Written by
Jill Muniz
Updated over a week ago
Finding Resources and Searching the Forums
Written by
Jill Muniz
Updated over a week ago
Navigating the Top Music Pro Member's Area
Written by
Jill Muniz
Updated over a week ago
Email notifications
Written by
Jill Muniz
Updated over a week ago
Using the Community Forums
Quoting and thanking other users in forums
Written by
Jill Muniz
Updated over a week ago
Tagging other members in posts - just like Facebook!
Written by
Jill Muniz
Updated over a week ago
How to post, reply, and add photos in the forums on the website and in the app
Written by
Jill Muniz
Updated over a week ago
How do I contact and send private messages to other members?
Written by
Jill Muniz
Updated over a week ago
How do I introduce myself in the forums on the website and on the app?
Written by
Jill Muniz
Updated over a week ago
How to add Forum topics to Favourites and how to view them
Written by
Jill Muniz
Updated over a week ago
Growth Journal & Challenges
How do I fill out and submit the 1-Week Practice Challenge?
Written by
Jill Muniz
Updated over a week ago
What's the Growth Journal all about? Setting and Achieving Your Goals
Written by
Jill Muniz
Updated over a week ago
Accounts and Billing
What is your cancellation policy and refund policy?
Written by
Jill Muniz
Updated over a week ago
How do I cancel my subscription?
Steps on how to cancel your subscription
Written by
Jill Muniz
Updated over a week ago
How can I upgrade, downgrade or cancel my account?
upgrade, downgrade or cancel account
Written by
Jill Muniz
Updated over a week ago
Restart / Reinstate an inactive subscription
How to restart or reinstate your inactive or cancelled subscription
Written by
Jill Muniz
Updated over a week ago
Can I request a refund?
Written by
Jill Muniz
Updated over a week ago
I have a lifetime membership / subscription, what is this?
Written by
Jill Muniz
Updated over a week ago
How to update my credit card details
Written by
Jill Muniz
Updated over a week ago
Can I pause my subscription?
Written by
Jill Muniz
Updated over a week ago
When I try to access content it says "You need to be a member to access this content", but I AM a member!
Written by
Jill Muniz
Updated over a week ago
My payment has failed, what do I do?
Written by
Jill Muniz
Updated over a week ago
Can I change my Top Music Pro Membership from Monthly to Annual or back?
Written by
Jill Muniz
Updated over a week ago
Can I upgrade to an Annual Membership?
Written by
Jill Muniz
Updated over a week ago
I think my Paypal subscription is cancelled. How can I check?
Written by
Jill Muniz
Updated over a week ago
Coaching
Do you offer 1-on-1 consulting/mentoring?
Written by
Jill Muniz
Updated over a week ago
Academy
Enrolling in and using courses
Written by
Jill Muniz
Updated over a week ago
How to find courses
Written by
Jill Muniz
Updated over a week ago
TopMusicPro App
What do the points mean at the top of my profile?
Written by
Jill Muniz
Updated over a week ago
Can I start my own group?
Written by
Jill Muniz
Updated over a week ago
Can I access help on the app?
Written by
Jill Muniz
Updated over a week ago
What are Groups?
Written by
Jill Muniz
Updated over a week ago
How do I start a topic?
Written by
Jill Muniz
Updated over a week ago
Is there a search feature in the app?
Written by
Jill Muniz
Updated over a week ago
Where do I send feedback?
Written by
Jill Muniz
Updated over a week ago
How do I login?
Written by
Jill Muniz
Updated over a week ago
Can I use this on my tablet or iPad?
Written by
Jill Muniz
Updated over a week ago
Where do I download the app?
Written by
Jill Muniz
Updated over a week ago
Groups
How do I create a Group?
Written by
Jill Muniz
Updated over a week ago
What are Groups and how do i join them?
Written by
Jill Muniz
Updated over a week ago
PianoFlix Course
I have an existing Pianoflix subscription, can I sign up for Top Music Pro Membership?
Written by
Jill Muniz
Updated over a week ago
tonebase discount
tonebase setup and FAQ
How do I connect to the tonebase discount and what if I need to cancel? Check out all these FAQs regarding our tonebase.co partnership.
Written by
Tim Topham
Updated over a week ago