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TopMusicPro Member Support
TopMusicPro Member Support
Answering your membership and subscription questions.
40 articles in this collection
Written by
Tim Topham
and
Jill Muniz
I just purchased the 3 lessons of chord composition. Am I automatically signed up for a subscription with that?
Written by
Jill Muniz
Updated over a week ago
Getting Started
I'm totally lost! Where do I start?
Written by
Jill Muniz
Updated this week
How do I log in?
Written by
Jill Muniz
Updated this week
How do I update my profile information and profile photo
Steps on how to update my profile photo, name, username, email, address, etc.
Written by
Jill Muniz
Updated this week
Do you have tutorial videos showing me how to do things in the membership? I'm a newbie to all this tech!
Written by
Jill Muniz
Updated this week
How do I change my email address?
Changing the email address in your TopMusicPro account
Written by
Jill Muniz
Updated this week
I forgot my password! How do I get a new one?
Written by
Jill Muniz
Updated this week
How do I save resources and bookmark pages in TopMusicPro?
Add and view pages and resources you want to quickly access later.
Written by
Jill Muniz
Updated this week
Navigating the TopMusicPro Member's Site
Written by
Jill Muniz
Updated this week
Using the Community Forums
How do I introduce myself in the forums on the website and on the app?
Written by
Jill Muniz
Updated this week
How to post, reply, add photos and tag others in Community discussions
Written by
Jill Muniz
Updated this week
Searching and Posting in the Community Forums
Starting a Community Discussion, searching for posts
Written by
Jill Muniz
Updated this week
How to follow and read your favourite Community forums and discussions
Written by
Jill Muniz
Updated this week
What's the Growth Journal all about? Setting and Achieving Your Goals
Written by
Jill Muniz
Updated this week
Accounts and Billing
What is your cancellation policy and refund policy?
Written by
Jill Muniz
Updated this week
How do I cancel my subscription?
Steps on how to cancel your subscription
Written by
Jill Muniz
Updated this week
How can I upgrade, downgrade or cancel my account?
upgrade, downgrade or cancel account
Written by
Jill Muniz
Updated this week
Restart / Reinstate an inactive subscription
How to restart or reinstate your inactive or cancelled subscription
Written by
Jill Muniz
Updated over a week ago
Can I request a refund?
Written by
Jill Muniz
Updated this week
I have a lifetime membership / subscription, what is this?
Written by
Jill Muniz
Updated this week
How to update my credit card details
Written by
Jill Muniz
Updated this week
Can I pause my subscription?
Written by
Jill Muniz
Updated this week
When I try to access content it says "You need to be a member to access this content", but I AM a member!
Written by
Jill Muniz
Updated this week
My payment has failed, what do I do?
Written by
Jill Muniz
Updated this week
Can I change my TopMusicPro Membership from Monthly to Annual or back?
Written by
Jill Muniz
Updated this week
Can I upgrade to an Annual Membership?
Written by
Jill Muniz
Updated this week
I think my Paypal subscription is cancelled. How can I check?
Written by
Jill Muniz
Updated this week
Academy
Enrolling in and navigating courses
Written by
Jill Muniz
Updated this week
How to find courses
Written by
Jill Muniz
Updated this week
How do I look for webinars?
Looking for webinars inside TopMusicPro
Written by
Jill Muniz
Updated this week
Where can I find Creativity Kickstarter downloads?
creativity kickstarter download
Written by
Jill Muniz
Updated this week
TopMusicPro App
Can I access help on the app?
Written by
Jill Muniz
Updated this week
How do I start a topic?
Written by
Jill Muniz
Updated this week
Is there a search feature in the app?
Written by
Jill Muniz
Updated over a week ago
Where do I send feedback?
Written by
Jill Muniz
Updated over a week ago
How do I login?
Written by
Jill Muniz
Updated over a week ago
Can I use this on my tablet or iPad?
Written by
Jill Muniz
Updated over a week ago
Where do I download the app?
Written by
Jill Muniz
Updated over a week ago
PianoFlix Course
I have an existing Pianoflix subscription, can I sign up for Top Music Pro Membership?
Written by
Jill Muniz
Updated today
tonebase discount
tonebase setup and FAQ
How do I connect to the tonebase discount and what if I need to cancel? Check out all these FAQs regarding our tonebase.co partnership.
Written by
Tim Topham
Updated over a week ago